Telehealth services

Real-time, HIPAA compliant, counseling services using secure and safe video conferencing telecommunications technology. You can get the services you need without the worry of your health, how you’ll get to the office, or when you’ll find the time.

IS THIS HIPAA COMPLIANT?

Meet, the new video meeting experience from Hangouts, allows for HIPAA compliant use. Google Hangouts Meet is covered by G Suite’s HIPAA Business Associate agreement.

For contingency purposes, I also utilize the platform DOXY.ME; a HIPAA compliant Telehealth platform used by healthcare and medical professionals. 

HOW CAN I IMPROVE VIDEO QUALITY?

Try restarting your computer, decreasing distance between yourself and your wifi router, ensure other parties are not using bandwidth, reduce video quality settings, minimize the number of browser windows open, and ensure no high intensity programs are running on the computer or smartphone.

HOW DO I PROTECT MY PRIVATE HEALTH INFORMATION?

• Avoid using auto-fill usernames and passwords for your Gmail account.
• Password protect your wifi- avoid using public or "Guest" wifi sources.
• Do not use a public computer, tablet, or smartphone. Only use yours.
• Create and use a verbal codeword with me to verify your identify at the start of each session.

In order to make Telehealth Services the best they can be, here are a few methods and tips I recommend for clients:

1. Create private and distraction-free room.
2. Use a reliable and personal  computer or smartphone.
3. Find a good internet connection.
4. Find a comfortable place to sit with good lighting.
5. Use Earphones or a headset.
6. Bring Fidget toys and comfort Items.
7. Double check with your insurance company that Telehealth services will be covered.